FAQ - Frequently Asked Questions

Frequently Asked Questions

How do I choose my size?

Our socks are available in two categories: 36 to 40 and 39 to 45. Measure your ankle circumference and refer to our size guide to find the ideal size.

What level of compression should I choose?

We offer two levels:

  • 15-20 mmHg: ideal for daily comfort, for people who stand or sit all day
  • 20-30 mmHg: the most effective, recommended by healthcare professionals to relieve venous insufficiency

 

How do I care for my socks?

Machine wash them at a maximum of 30°C, inside out, without fabric softener. Avoid tumble drying to preserve elasticity.

What are the delivery times?

Orders are shipped within 24-48 hours. Delivery in mainland France takes 7 to 8 business days.

Can I return my item?

Yes, you have free returns within 15 days of receipt to return an unworn item in its original packaging. See our return policy for more details.

How do I contact you?

Visit our Contact page or email us directly.